Cornerstone afc
Policies
Policies and Resident Rights
We are committed to making sure every person we serve feels safe, respected, and heard. All residents receive a copy of our Grievance and Appeals Policy upon admission. This document outlines both informal and formal complaint processes in clear, accessible language.
Our staff are trained to:
- Explain policies in a way that residents understand
- Assist residents in voicing concerns
- Uphold all state and organizational regulations regarding care and rights
Corporate Compliance Contact
To report corporate compliance concerns, contact:
Derek Ball at (269) 628-7100 or email customerservice@cornerstoneafc.com.
Have questions about our policies or procedures? Contact us for clarification or support.